WhatsApp Services

WhatsApp Business API services

WhatsApp Business API Provider in India EWEBIN

Connect with customers, generate qualified leads, automate repetitive tasks and deliver better customer experiences with EWEBIN ‘s WhatsApp Business solutions.

EWEBIN helps businesses use WhatsApp to streamline marketing, sales, customer support and day-to-day operations from one connected communication platform. From AI-powered chatbots and lead acquisition to field-force automation, appointment reminders and e-commerce engagement, build customer journeys that work for your business.

start a free trial

Existing Customer

OUR SERVICES

EWBIN WhatsApp Business Services

Upto 5 Users Free

Get started with up to 5 users at no cost. Simplify your business operations and improve team productivity with smart digital tools. Enjoy free access for up to 5 users to manage your business efficiently. Simplify daily operations, improve collaboration, and boost productivity at no cost.

Business Utility Automation

Automate everyday customer communication and repetitive business processes using WhatsApp. Send suitable notifications, reminders, confirmations and status updates to keep customers informed without requiring your team to send every message manually.

Customer Engagement

Build stronger customer relationships with relevant, timely and personalised WhatsApp communication. Engage customers at important moments in their journey, answer their questions and share useful information that encourages continued interaction with your business.

Lead Acquisition

Turn customer interest into actionable sales opportunities with WhatsApp-based lead generation. Connect WhatsApp to suitable digital touchpoints so prospects can start a conversation, ask questions and share their requirements. Use structured conversation flows to capture relevant lead information and route enquiries to the appropriate team.

Field-Force Automation

Help your field sales representatives, service engineers, delivery teams and on-ground employees stay connected with customers and office teams. Use WhatsApp-based workflows to coordinate visits, communicate assignments and share timely updates, subject to your configured integrations and processes.

WhatsApp Catalogue

Make it easier for customers to discover your products and services through WhatsApp. Share available catalogue items, product images, descriptions and pricing where supported. Give customers a convenient way to explore options and ask questions without leaving the conversation easily.

Task Productivity and Appointment Automation

Simplify scheduling, task coordination and customer follow-ups with automated WhatsApp workflows. Help customers remember appointments and help internal teams stay informed about scheduled activities, assigned tasks and important deadlines.

AI Chatbot Solutions

Provide faster responses to common customer questions with WhatsApp chatbot automation. Configure chatbot journeys to answer frequently asked questions, collect customer details, guide users through options and direct complex enquiries to human agents. Where AI capabilities are enabled, chatbots can also support more natural-language interactions.

WhatsApp Marketing Automation

Plan and manage WhatsApp marketing campaigns for customers who have opted in to receive your communications. Share relevant offers, product launches, announcements and promotional updates using approved message templates where required.

Lead Engagement and Nurturing

Keep prospects engaged after their first enquiry with relevant, timely follow-ups. Build structured communication journeys to answer objections, share requested information and help potential customers move towards a purchase decision.

E-Commerce Engagement

Create a more convenient shopping experience with WhatsApp-powered customer engagement. Help shoppers explore products, ask questions, receive updates and continue their purchase journey through connected WhatsApp conversations.

Customer Management/Helpdesk

Bring greater organisation to WhatsApp customer conversations with customer management and support workflows. Help your team manage enquiries, coordinate responses and maintain useful conversation context. Depending on the features enabled.